Speed up the social assistance of the citizens of the municipality.
Directory of Community Providers of your Municipality and throughout Puerto Rico
Municipal administrators and all citizens have 24/7 access. Categorized by region, communities, populations, and social determinants.
Visibility of assistance programs on the map.
Updated details and contacts of community organizations and programs.
Ability to create Support Networks between organizations with common goals. Access to associations and foundations that care for patients with chronic conditions {cancer, diabetes, heart, kidney, lung, alzheimer, covid}
Access to associations and foundations that serve vulnerable populations {elderly, women, youth, LGTBQIA}
Identify favorite organizations for easy access.
Coordination Tools and Social Referrals
Digital directory with over 1,200 community organizations and programs throughout Puerto Rico and constantly validated data;
Tools to carry out surveys digitally and be able to identify needs in real-time, determining the level of risk;
Facilitates the coordination of referrals with community providers of the municipality closest to the citizen;
Raise awareness about the impact of chronic diseases, the importance of early diagnosis, proper management, and prevention with health education;
It allows implementing prevention programs and promoting the proper management of chronic conditions using interactive dashboards;
Increase citizen satisfaction levels;
Lowers the costs of hospitalization and expenses associated with the health of its citizens.
Coordination of Referrals for Social Assistance
Speeds up the citizen's eligibility to receive social benefits.
Identifies community providers with the capacity and resources to assist.
It facilitates the management of referrals sent, referrals received, and their progress.
Confirm the receipt of assistance through text messages (SMS).
Citizen Assistance Portal
All the services of the Municipal Office and Central Government are accessible 24 hours a day, 7 days a week.
Registry of basic needs of individuals and households.
Channeling of social services based on social determinants
Automation of referrals through text messages and chat.
More efficient and economical than "call centers" and dedicated office staff.
Types of Services:
Food vouchers
Medication incentives
Financial assistance funeral acts
Basic utilities
Substitute homes
Family counseling
Home assistance
School desertion
Among others;
Citizen History
Demographic profile, map location, and contact points
Documentation and reports
History with the date of each assistance.
Add images and identification of the person, including licenses, photos, and the home of residence.
New Citizen Service Model
It is accessible and effective, helps reduce operating expenses, and provides better care.
To see more information about social determinants, you can do it HERE.
If your organization is interested in learning more about how Sociants tools and resources can accelerate your goal of care, please contact us at 787.294.5551 or email us at info@sociants.com
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